It is our goal to make the process of your extension journey comfortable and manageable. These easy to follow steps will get you on your way to having the best experience possible.
Your stylist will carefully match your color during the consultation process. In order to provide you with exceptional service we like to break up the color and install appointments. This allows us to have the freedom to perfect the color match or allow time for any changes you would like to see in your color.
In order to reserve your appointments a deposit of 50% of the install appointment and the cost of hair is required. The deposit for the install can be refunded up to 15 days prior to the reserved date The cost of any custom hair that may have been ordered for the install will not be able to be refunded once purchased.
Rebooked installs require a credit card to be kept on file. A 48 hour notice is required. Failure to do so will result in a charge of 50% of the install appointment.
After the deposit is secured, we schedule your color and extension application. If you are receiving color prior to your extension application, the scheduling process typically takes 1-2 weeks apart.
How quickly we are able to schedule your reservation depends on the length of the appointment along with your availability and my availability.
Installs are only booked on Tuesday and Fridays.
Allowing for a face to face consultations is very important in order to fully understand your hair goals. This time will allow us to properly match hair color and determine many other factors such as density and texture of your hair. Extension consultations require a $50 deposit that is credited towards the total of your hair extension service.
Every extension method that we offer (with the exception of Halos) requires some level of maintenance. We ask that if you choose to move forward with receiving extensions that you are committed to coming in at the suggested maintenance schedule in order to ensure your extensions remain safe and healthy for your natural hair. Most methods require maintenance every 6-8 weeks in order to maintain the quality of the extensions and the integrity of your hair. Taking proper care of your hair and the extension hair is crucial in getting the life expectancy you want. Purchasing new hair is expected on average every 8 to 12 months.